Privacy & Policy

Safeguarding Your Personal Information: Your Privacy is Our Priority

Protecting Your Privacy

Learn how EduBox Academy, your trusted Professional IT Training Solution, respects and protects your privacy. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to keep your data secure.

At EduBox Academy, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information That You Provide Directly

We collect information that you voluntarily provide when registering, enrolling in courses, or interacting with our platform. This may include your name, contact information, and payment details. This helps us deliver a tailored learning experience to you.

1.2 Information That We Collect Automatically

We gather certain information automatically, including your IP address, device information, and browsing patterns. This data helps us enhance our services and tailor content to your preferences.

1.3 Information That We Obtain from Third-Party Sources

We may receive information about you from third parties, such as social media platforms, to improve our understanding of your interests and provide you with relevant content.

2. Use of Your Information

Your information is utilized to deliver our IT training solutions effectively. This includes communicating with you, processing payments, enhancing our services, and personalizing your learning journey. We may also use your data for analytical purposes to improve our offerings.

3. Storing and Retaining Your Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Rest assured, we implement robust security measures to protect your data against unauthorized access and breaches.

4. Disclosing Your Information

We do not disclose your personal information to third parties unless it is necessary for the provision of our services or required by law. We take steps to ensure that any third parties we work with also prioritize the security and confidentiality of your data.

5. Third Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review their Privacy Policies before providing any personal information.

6. Social Networking

When you choose to connect with our social media accounts, we may collect information from your profiles to enhance your learning experience and engage with you on relevant platforms.

Interactions with social media features are governed by the privacy policies of the respective social media platforms.

7. International Data Transfers

Your information may be processed and stored in various locations around the world, outside of the Malaysia, where data protection laws may differ. We take measures to ensure your data remains secure and protected.

If you access EduBox Academy from outside the country where our servers are located, your personal information may be transferred to and processed in other countries. By using our Professional IT Training Solution, you consent to the transfer and processing of your information across borders.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how you use our website, and provide relevant content. You have the option to manage your cookie preferences through your browser settings.

9. Data Protection Rights

You have certain data protection rights regarding the personal information we hold about you. These rights include the right to access, correct, update, delete, or restrict the processing of your personal data. Please contact us using the details provided below to exercise your data protection rights.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance to Personal Data Protection Act 2010 (PDPA 2020).

10. Marketing Permissions

With your consent, we may send you marketing communications about our services, promotions, and updates. You have the right to opt-out of receiving such communications at any time.

We will never sell to or allow any third party to use this data and your Marketing Permissions for marketing purposes without your explicit permission, separately obtained.

11. Contacting Us

If you have questions, concerns, or requests related to your privacy, please don’t hesitate to contact our Data Protection Officer at team@eduboxacademy.com.my. We are here to assist you.

12. Changes to the Privacy Notice

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review them periodically.

13. Company Information

EduBox Academy is committed to your privacy and data protection. For more information about our company and how to get in touch, please refer to the “Company Information” section.

Your privacy is of utmost importance to us. By using EduBox Academy’s Professional IT Training Solution, you agree to the terms outlined in this Privacy Policy. We value your trust and are dedicated to maintaining the highest standards of privacy and data security. Thank you for choosing us as your professional IT training solution provider.

Company SSM No: 202203187784 (CA0350760-P)

Business Address:

Seremban Branch (HQ)
539-1, Jalan Bandar Senawang 16, Pusat Bandar Senawang, 70450 Seremban, Negeri Sembilan, Malaysia.

Kuala Lumpur Branch
Level 7, Menara Arina Uniti, Jalan Raja Muda Abdul Aziz, 50300 Kuala Lumpur

Telephone: 6019-491 7291
Email: team@eduboxacademy.com.my

Last updated: April 10, 2025